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Citations

Azarova, Mayya. "Two Tips for UX Storytelling." Nielsen Norman Group, 15 May 2022, www.nngroup.com/articles/two-tips-better-ux-storytelling/.

 

Beneli, Iris. Personal interview. 11 March 2023.

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Gibbons, Sarah. "UX Stories Communicate Designs." Nielsen Norman Group, 15 January 2017, www.nngroup.com/articles/ux-stories/.

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“Iris Beneli." LinkedIn, www.linkedin.com/in/ibeneli/.

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Johnston, Nicole. “Planning a Library of the Future: Incorporating the Student Voice through User Perspectives.” Journal of Library Administration, vol. 62, no. 5, 2022, pp. 581–601. doi.org/10.1080/01930826.2022.2083438.

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Krause, Rachel. "Framing UX Data with Storytelling.” YouTube, uploaded by NNgroup, 20 May 2022, www.youtu.be/88GQ6tXTYcg.

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MacDonald, Craig M., et al. “How, Why, and with Whom Do User Experience (UX) Practitioners Communicate? Implications for HCI Education.” International Journal of Human-Computer Interaction, vol. 38, no. 15, 2022, pp. 1422–39. doi.org/10.1080/10447318.2021.2002050.

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Nielsen, Jakob. “10 Usability Heuristics for User Interface Design.” Nielsen Norman Group, 24 Apr. 1994, www.nngroup.com/articles/ten-usability-heuristics/.

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NNgroup. "Describing UX to Family and Friends." YouTube, 2 March 2018, www.youtube.com/watch?v=RW6c6cnHFhQ.

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O'Neill, Caitria. "Sit Down and Speak Up — The UX Researcher's Real Job on a Team." Medium: UX Collective, 5 Feb. 2018, www.uxdesign.cc/sit-down-and-speak-up-the-ux-researchers-real-job-on-a-team-d2b2d39b6123.

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Oyibo, Kiemute, and Vassileva, Julita. “Relationship between Perceived UX Design Attributes and Persuasive Features: A Case Study of Fitness App.” Information (2078-2489), vol. 12, no. 9, 2021, p. 365. doi.org/10.3390/info12090365.

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Rae, Matt. "Ey-Opening Examples of Good & Bad UX Design." Adobe Xd Ideas, 15 June 2020, www.xd.adobe.com/ideas/process/ui-design/good-bad-ux-design-examples/.

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Ray, Rebecca. "The Hero's Journey: Lesson Plans by Rebecca Ray." StoryboardThat, www.storyboardthat.com/articles/e/heroic-journey​.

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Rivera, A. “From the Experts: The Past, Present, and Future of UX.” User Experience Magazine, vol. 13, no. 4, 2013. www.uxpamagazine.org/from-the-experts/.

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Rivera, Nora K. “Understanding Agency Through Testimonios: An Indigenous Approach to UX Research.” Technical Communication, vol. 69, no. 4, 2022, pp. 8–26. doi.org/10.55177/tc986798.

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Saraswat, Priya. "Art and Power of Storytelling in UX." Medium: UX Collective, 23 Sep. 2019, www.uxdesign.cc/art-and-power-of-storytelling-in-ux-621dca5def8c.

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Souza, Kennedy Edson Silva de, et al. “An Evaluation Framework for User Experience Using Eye Tracking, Mouse Tracking, Keyboard Input, and Artificial Intelligence: A Case Study.” International Journal of Human-Computer Interaction, vol. 38, no. 7, 2022, pp. 646–60. doi.org/10.1080/10447318.2021.1960092.

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Turner, Heather Noel. Personal interview. 11 March 2023.

 

“User Experience Research & Writing (UXR&W) Lab.” Santa Clara University, www.scu.edu/cas/english/beyond-the-classroom/user-experience-research-and-writing-lab/.

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Zaidi, Leah. "How to Use the Hero's Journey as a Design-Thinking + Foresight Tool." Medium: NYC Design, 4 Sep. 2018, www.medium.com/nyc-design/how-to-use-the-heros-journey-as-a-design-thinking-tool-c4901be5ce.

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