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So what is user experience?

(NNgroup)

Good vs. Bad UX

five examples

Informing the user of the technology's current state

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(Rae)

Using understandable language

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(Rae)

Organization & differentiation of information with color & hierarchy

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(Rae)

Designing for errors and hiding invalid options

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(Rae)

Explaining how to solve errors

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(Rae)

"The user experience researcher’s role, above all, is to act as the voice of the user — advising the design, checking impact with data, and helping your user achieve their goals" (O'Neill).

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